What is meant by it?
Wise crowds are an organizational structure that can help a group of people in engaging together to solve a problem and help each other. The participants will be either called ‘clients’ or ‘consultants.’ Clients are those people who will be sharing their challenges with the consultant and asking them for help. The consultant will be focusing on the story and give recommendations in return.
How is it done?
Wise crowds can be carried out by asking the participants to become clients and consultants. The clients will be sharing their challenges to their consultants and asking for help to learn how to solve those challenges. Consultants should be focusing on their client’s story and keep asking questions to help the client share their experience in a better way. Consultants will also have to give advice and recommendations to their clients.
What is its purpose?
Wise crowds are an agile way of generating good results that can help people in succeeding their challenges. They will be able to improve their skills when it comes to asking, giving and receiving help. They will also learn how to liberate their creativity and intelligence. Mutual trust will be built between the clients and consultants.
What are its Tips and Traps?
Make sure that you not only invite experts but also invite the general public. Participants should critique themselves and not jump to action before they have clarified their problems. Participants should stay focused on their client’s experience, and the clients should not be hesitant to answer any question.
Examples – Where can it be used?
Wise crowds are a liberating structure that can be used in the following circumstances:
- For research groups to leach from each other.
- For sharing progress in group projects.
- It can be used instead of reviews and presentations.
- For solving different problems.
- For improving your relationship by getting advice from someone.
- The salesperson can use it for keeping new customers.
— Slimane Zouggari