All the design thinkers who are working in an agile environment should focus on abductive thinking. This is where the team members will get the opportunity to remain emphatic and analytical. Moreover, it can help them to be emotional and rational as well.
A Groan Zone will be a divergence zone, where people are provided with the opportunity to explore different ideas. Along with that, it is possible for the people to get to know about diversity. On top of that, it is also possible for the people to discover the different possibilities that they have ahead of them. All the people who are working within the Groan Zone should be open. This will deliver an ideal environment for them to share the ideas, be generative and expanding.
The ideas generated in a Groan Zone will not be owned by someone. Instead, these ideas come out from the group collaboration of all the team members. That’s the main reason why this zone is called as the Groan Zone as well. In here, the team members will get into a period of struggle. All of them would struggle equally as they are integrating what they learn. In the meantime, they will need to make sure that they are never stuck as well. They should also be mindful not to go backwards.
Within the convergence zone, clarity, and excitement would build. This would eventually result in the origination of clear decisions. Groups will be able to process them and end up with making clear decisions at the end of the day. This would eventually result in the delivery of sustainable results at the end of the day. Hence, it is a good idea to create Groan Zones and help the team to make the best group decisions.
— Slimane Zouggari