LS – User Experience Fishbowl

What is meant by it?

User experience fishbowl is an organizational structure that can help a larger circle understand the challenges faced by the smaller circle and then ask them if they have any questions. This will help them in coming up with solutions for their challenges quickly.

How is it done?

User experience fishbowl can be carried out by inviting people to listen, observe and ask questions from the fishbowl which is also known as the inner circle. There should be chairs, microphones and bar stools. The instructor will have to explain the steps and then ask the inner circle to start their conversation. The outer circle will listen and observe them while they are talking to each other. Then, they shall come up with questions that will be submitted to the inner circle. Interaction will be held between both the circles where the questions will be answered.

What is its purpose?

User experience fishbowl is an agile way of answering questions by everyone so that they can understand your experience in a better way and generate ideas of their own to solve their challenges. It can improve your storytelling, listening, observing, pattern-finding and questioning skills.

What are its Tips and Traps?

Make sure to select people with direct personal experience for the inner circle. Encourage the participants to discuss both their failures and successes and instead of giving speeches; they should chat with each other. You should collect all the questions before the conversation is restarted. The ‘fish’ should be given a choice to select the questions to which he will answer.

Examples – Where can it be used?

User experience fishbowl can be used in the following circumstances:

  • When transferring information from one officer to another.
  • During different liberating structures workshop.
  • In meetings carried out by specialists to discuss a challenging situation.
  • By executive management teams to carry out projects.

— Slimane Zouggari

LS – Eco cycle Planning

What is meant by it?

Eco cycle planning can help you in eradicating common mistakes by sifting through your group’s activities; therefore in this way, you will get to know which activities are essential to achieving success in a goal.

How is it done?

Eco cycle planning is a liberating structure that can be carried out by inviting a group to view, organize and prioritize their activities with the help of four stages that are birth, maturity, creative destruction, and renewal. A room with an open wall and open space will be required. Chairs, post-it notes, and an eco-cycle map worksheet will be given to each participant.  In the first five minutes, the instructor will explain what the eco cycle is and distribute the blank maps to each participant, and then he will ask them to create their activity lists. Each pair will decide where to place each activity on the map, and then they will form a group and finalize those placements. Every group will list down their activities on the post-it notes and then paste them on the larger map on the open wall. Then, ask all the groups and focus on the pattern of their placements and how to carry out each activity.

What is its purpose?

Eco cycle planning is an agile way of balancing a strategies portfolio and setting your priorities. It can help you in hearing everyone’s perspective about a particular thing which can help you in seeing the picture with more clarity.

What are its Tips and Traps?

All the segments of eco cycle planning are beneficial and must be given importance to. You should be clear about the kinds of activities that are being considered. Views from both inside and outside of an organization must be included. Activities should be checked so that everyone is on the same domain. If a second round is required, then go for it.

Examples – Where can it be used?

Eco cycle planning can be used in the following circumstances:

  • To review a service portfolio.
  • When executives have to transform their approach to education.
  • To plan changes in any person’s life.

— Slimane Zouggari

LS – Pros & Cons

What is meant by liberating structures?

Liberating structures are a group of 33 different structures which can be used for enhancing the way you hold a conversation with someone, and it can also facilitate, the way you conduct a meeting. It is an agile way to get project management tasks done.

Why should you use liberating structures?

Wondering what can liberating structures actually do? When using liberating structures, you will be able to engage everyone regardless of the fact how big the group or audience is. In this way, by involving everyone, you will produce better ideas and get the work done faster. People will not be hesitant to put forward their ideas. Therefore solutions would be found easily. As they are very easy to learn, they can be used in improving the relational coordination and trust among people. It can be used in meetings, discussions, brainstorming sessions, and building status reports. It can also be useful in making sure that everyone is doing equal amount of work and no one is being left behind without any tasks being assigned to them.

When not to use it?

As mentioned earlier, liberating structures can be used in meetings, open discussions, when you have to brainstorm to come up with the solution of a complex problem, so when you don’t require doing any of these tasks, then you should not use liberating structures.

What are the disadvantages of liberating structures?

There are not many disadvantages of liberating structures except the fact that it can be very time consuming and if you are not someone who has patience, then you may not do well during it. If you are a busy person, then liberating structures are not for you as they require several rounds to get the job done. Also, sometimes people don’t respect the privacy of other people and leak confidential stories so trusting other people with your story can be a bit risky.

— Slimane Zouggari

LS – Purpose to Practice

What is meant by it?

Purpose to practice is an organizational structure that can help stakeholders in starting an initiative as it will help them to shape their plan and put it into action by focusing on the most important five elements that are purpose, practice, participants, structure, and principles.

How is it done?

Purpose to practice can be carried out by inviting stakeholders to participate in designing a new initiative which is based on five things that are purpose, participants, structure, principles, and practices. Chairs and tables will be provided to groups of 4 participants. Five worksheets will be provided to each participant. There should be a poster paper for recording the purpose of practicing. The instructor will first answer all the queries of the participants and hand them their worksheets. In the first 10 minutes, using the 1-2-4 technique, the participants will answer why is this work important to them. In the same way, they will also have to explain what rules they must follow to succeed, who can participate in the action, and how should they organize themselves. When all of these questions have been answered by the participants, then they will step back and look closely at their draft and decide how they will carry out their tasks to accomplish their initiative.

What is its purpose?

Purpose to practice can help you in focusing on everyone’s imagination and ideas of getting specific work done. It will help you in avoiding any fragmented process and actually to get the job done.

What are its Tips and Traps?

Make sure to reflect your purpose positively so that people can understand it and help you in getting successful. Small groups can be used for doing a lot of work done. If more than one round is required, then do more rounds. You can rely on the intuitions of the participants.

Examples – Where can it be used?

Purpose to practice is an agile way to understand different things, and it can be used in the following circumstances:

  • For guiding the launch of LS user groups.
  • When the Latin American region of any corporation has to launch a new business strategy.
  • For creating a consortium of researches.

— Slimane Zouggari

LS – W³

What is meant by it?

W³ is a liberating structure that can help individuals in understanding a situation in a better way by hearing other people talk about their related experiences. They will put forward their insights and then come up with a mutual decision.

How is it done?

W³ can be carried out by first sharing an experience with someone. The other person will ask questions such as ‘What happened?’, ‘So, what?’ And ‘Now what.’ It will help in understanding the situation in a better way. An unlimited number of groups can participate, and chairs will be given to everyone. A paper and a flipchart will be given to each participant as they will have equal opportunity to participate. The instructor will have to describe how this liberating structure will take place and then one person will share an experience with the other participants. There will be three stages, and in each stage, the listeners will note down the facts, observations, and patterns and then they will share their insights with each other.

What is its purpose?

W³ will help you in understanding other things from other people’s perspectives. It will make you in being able to generate ideas from shared experiences, and you will have to try avoiding arguments. Gather all the data and observations before getting into the discussion. It will also help you in understanding complex problems.

What are its Tips and Traps?

Make sure to keep practicing and answer each question to clear the ambiguities of other members of the meetings. Try to share examples with the individuals to make them understand what you are trying to explain. Appreciate whatever feedback you get from the rest of the members.

Examples – Where can it be used?

W³ is an agile way of understanding things, and it can be used in the following circumstances:

  • To understand the meaning behind different events.
  • To discuss a topic and solve complex problems.
  • During meetings where people have strong opinions.
  • For groups who can’t relate with people of different backgrounds.
  • In the end of the meetings.
  • For providing feedbacks.

— Slimane Zouggari

LS – Critical Uncertainties

What is meant by it?

Critical uncertainties are an organizational structure that can help different groups by asking them to explore an open market and observe the critical situations which are uncertain. Then, they will list down the most critical situations and brainstorm various strategies with the help of which they can solve that complex problem. It will help them in seeing things better.

How is it done?

Critical uncertainties can be carried out by inviting participants to observe the most vital and unusual realities in an open market and to come up with strategies to succeed in those different scenarios. Ask the participants to list down the critical factors and select the two most critical elements from the list. Then, they will have to create a grid. Each group shall write a thumbnail scenario and share it with the other groups. They will also have to share their strategies. It will require four groups. Every participant will be participating equally and will be given equal opportunity to put forward their ideas to help form strategies to solve a complicated situation. Chairs, tables, papers, post-it notes, and flip charts will be provided to each group.

What is its purpose?

Critical uncertainties are an agile way to test specific strategies and to improve everyone’s capacity to get the work done quickly.

What are its Tips and Traps?

Make sure to remember the predictions that went wrong and use the 1-2-4-all liberating structure in each step. Try to have fun and use post-it notes to write down your ideas.

Examples – Where can it be used?

Critical uncertainties can be used in the following circumstances:

  • To explore the features of a product or service.
  • To generate steps in an initiative.
  • To create a strategic vision.
  • For counseling the youth.

 — Slimane Zouggari

LS – Conversation Café

What is meant by it?

Conversation café helps the participants to talk about a topic and to listen to what other people have to say about it. People will engage with one another and try to understand each other’s perspectives instead of debating or arguing with each other.

How is it done?

Conversation café can be carried out by inviting all the participants to sit together in a group and listen to each other’s thoughts about a particular challenge. Chairs, talking object, markers, and flip-chart papers will be provided to the participants. Firstly, you will tell the theme of the conversation to the participants and that there will be four segments of communication at each table. In the first two rounds, the participants will use a talking object, whereas in the third segment they will have an open conversation. In the last round they will use a talking object. Then, you shall read over the agreements to the participants. In the first round, each participant will be given 1 minute to talk about what they feel about the theme of the topic. In the second round, each participant will share their thoughts about everyone else’s thoughts in 1 minute. The third round will be an open conversation for 20-40 minutes, whereas in the last round the participants will be given 5-10 minutes to share what they will be taking away from this conversation.

What is its purpose?

Conversation café will help the participants in understanding the logic behind complex and painful situations that are hard to get a grip onto in the first place. It will also help them in being able to come up with new ideas and be innovative. People will learn how to understand each other and respect each other’s perspective to avoid arguments. It will also teach them that it is essential to listen to others.

What are its Tips and Traps?

Make sure that all the participants reread the agreements before beginning this liberating structure. The host should conduct this organizational structure like it is a dinner party so that everyone can contribute to the conversation and make it a productive conversation. Make sure that no one remains quiet and that they are speaking what is actually on their mind. Always choose talking objects that have a symbolic meaning. All the participants should record their insights on their flip-chart.

Examples – Where can it be used?

Conversation Café is an agile technique for understanding different things, and it can be used in the following circumstances:

  • To understand why there was a huge setback in the market.
  • To understand different trends that you could not understand before.
  • To handle situations where people will be expressing strong feelings.

— Slimane Zouggari

LS – Open Space Technology

What is meant by it?

Open Space Technology is a liberating Structure that can help people in solving a complex problem that is common among people. It will help you be creative and polish your leadership skills and how you organize yourself. Everyone will be able to put forward constructive agendas and address issues that hold significance in their life.

How is it done?

Open Space Technology can be carried out by inviting people to solve a complex conflict by forming an agenda during posting sessions on the topics that they feel like they can talk. Microphones and chairs will be needed in an open space or a large room. Flip charts, agendas and tapestry papers should be given to the participants. The ‘Law of Two Feet’ will be governing how the participants will be contributing. Firstly, the leader will let the participants know what open space is all about along with the Law of Two Feet and the four principles. Then, the participants will propose a time and place where they all should meet along with the topic of their discussion. Then, the sessions start taking place, and in the end, everyone will be debriefed.

What is its purpose?

Open Space Technology is a liberating structure that can be used to address different conflicts and try to solve them by working together. It also helps in raising the issues which the participants think are essential so that they can be resolved too. This organizational structure will help in making the participants take responsibility to tackle any problems.

What are its Tips and Traps?

All the participants should be given a challenge so that they can write down the proceedings with the help of which they can solve the problem. They should be familiarized with the Law of Two Feet, mechanics of open space and Four Principles. You should also note down when you form an idea or judgment.

Examples – Where can it be used?

Open Space Technology is an agile way to get a lot of work done, and it can be used in the following circumstances:

  • During management meetings.
  • After a merger to bring together all the employees of the two companies.
  • When sharing IT innovative prototypes.

— Slimane Zouggari

LS – Generative Relationships

What is meant by it?

The generative relationship is an organizational structure that can help a group of team members understand how they work together and find out what changes they need to make to improve their way of working as a group and how can they progress in this matter.

How is it done?

Generative relationships can be carried out by asking the participants to assess their team members working on a project based upon four attributes, separateness, tuning, action and reason to work together. There should be tables for small groups of four members along with pens and STAR compass graphic for each participant. Every participant shall contribute equally. In the first five minutes, the participants will talk about their placements with their partners. Then, they will discuss the patterns that they found out after their interaction. Each small group will then brainstorm to list down the action steps. After this, the whole group will get together and decide which steps they need to take first.

What is its purpose?

Generative relationships are a liberating structure that can be used for improving the performance of teamwork and to make the team manage their tasks properly. No one should blame the other team member and always try to be understanding of each other. It will also help in creating a good dynamic among the group members/

What are its Tips and Traps?

Don’t make a judgment too soon and encourage the participants to research correctly. Each participant should be given at least one task to get the job done.

 

Examples – Where can it be used?

Generative relationships are an agile way of focusing attention on something, and it can be used in the following circumstances:

  • To mend the relationship with someone.
  • To decide the purpose of a team.
  • To form a strategy to get a task done.

— Slimane Zouggari

LS – Simple Ethnography

What is meant by it?

Simple ethnography is an organizational structure in which you will be observing the activities of people with different local experiences to come up with a pattern that can help you in solving a challenge that you were not able to solve before.

How is it done?

Simple ethnography can be carried out by inviting participants to observe people silently who have had an experience with the important challenge. It can take place in any local setting. Notebooks and cameras will be required in this liberating structure. Every participant will be contributing equally. In five minutes you will be explaining the problem to the participants. In the next five minutes, tell the sites and people they need to observe without talking to anyone which will be carried out in 3 hours. Then, ask the participants to choose behaviors that they observed which can relate to the challenge and to ask those people certain questions about what they had observed in them. When all of this is done, ask the participants to compare their notes and find the patterns to come up with a solution in 15 minutes. They will then be writing their observations and insights on their notebooks.

What is its purpose?

Simple ethnography can help in making invisible patterns visible and revealing things that can help you in solving a problem. You will learn how to respect and trust people when you are interviewing them.

What are its Tips and Traps?

Try not to be too quick in adding interpretations when making observations. Do more than one round of simple ethnography if required. Don’t forget that deviance can be good for you. Be comfortable when you are trying to understand something. Try to focus on the details and don’t miss out on important information.

Examples – Where can it be used?

Simple ethnography is an agile way of understanding and solving different problems and can be used in the following circumstances:

  • Sale representatives can learn from their colleagues how they get better results than before.
  • Clinicians to understand how other clinicians can understand the needs of their patients in a better way.
  • To understand the differences between effective and ineffective

— Slimane Zouggari